Terms of Service

Please read carefully. By purchasing a coaching package from Chris In Your Corner, you agree to the terms below.

Program / service

Christian James Cooke, doing business as Chris In Your Corner ("Company"), agrees to provide the product or service as described on the sales page as of the date of your purchase ("Program"). Client agrees to abide by all policies and procedures as outlined in this agreement as a condition of their participation in the Program.

Disclaimer

The Company is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant. Client understands that the Company has not promised, shall not be obligated to and will not: (1) procure or attempt to procure employment or business or sales for Client; (2) perform any business management functions including but not limited to accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counseling or behavioral therapy; (4) act as a public relations manager; (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for Client; (6) introduce Client to the Company's full network of contacts, media partners or business partners. Client understands that a relationship does not exist between the parties after the conclusion of this Program. If the Parties continue their relationship, a separate agreement will be entered into.

Fees

The fee for the Coaching Program is described on the sales page as of the date of your purchase. Payment is due on the specified date on your invoice.

If for any reason Chris In Your Corner is offering a special discount/promotion for a limited time, then that will be provided through a promotional code and reflected in the price at checkout.

Methods of payment — The Client will receive invoices and pay via our service provider (Kit).

Refund policy

The Company offers a free Exploration Call to allow prospective clients to determine whether working with the Company is a suitable fit prior to purchasing any paid Program. Clients are strongly encouraged to schedule and complete a free Exploration Session before enrolling in any paid Program. At the Company's discretion, an additional Exploration Call may be offered if the Client requires further clarity before making a purchase decision.

Refunds are available under the following terms:

Single-session packages

  • Fees for single-session packages are fully refundable within thirty (30) days of purchase, provided that the coaching session has not been fulfilled.
  • Once the coaching session has occurred, no refunds will be issued.

Multi-session packages

  • Fees for multi-session packages are fully refundable within thirty (30) days of purchase if no more than one (1) session has been fulfilled. This means that if the Client discontinues after completing the first session, they remain eligible for a full refund of the entire package price.
  • If two (2) or more sessions have been fulfilled within the thirty (30) day period, the refund will be prorated based on the number of sessions completed.
  • After thirty (30) days from the date of purchase, no refunds will be issued, and the Client will remain responsible for the full payment of the Program, regardless of whether any remaining sessions are scheduled or attended.

Refund requests — All refund requests must be submitted in writing to coach@chrisinyourcorner.com within thirty (30) days of purchase. Refunds will not be granted after this period under any circumstances. Sessions forfeited due to late cancellation, rescheduling within the forty-eight (48) hour window, failure to attend, or arriving more than ten (10) minutes late without notice shall be treated as completed sessions for the purposes of this Refund Policy. This refund policy is intended to provide Client with peace of mind while ensuring fairness for both parties.

Rescheduling policy

The Company understands that unforeseen circumstances may arise that require the rescheduling of a session. Clients may request to reschedule their session subject to the following terms:

Rescheduling more than 48 hours in advance

  • Sessions may be rescheduled without limitation if the request is made more than forty-eight (48) hours prior to the scheduled start time.
  • Rescheduling requests made more than forty-eight (48) hours in advance must be completed directly through the Company's scheduling system (Google Calendar) by canceling the existing booking and selecting a new time.

Rescheduling within 48 hours

  • If the Client requests to reschedule within forty-eight (48) hours of the scheduled start time, the session will be considered fulfilled unless the Company, in its sole discretion, permits the session to be rescheduled.
  • To request a reschedule within this forty-eight (48) hour window, the Client must contact the Company by email at coach@chrisinyourcorner.com.

No-show policy

  • If the Client is more than ten (10) minutes late to a scheduled session and has not contacted the Company, the session will be considered cancelled and treated as a completed session for the purposes of the Refund Policy.
  • If a session begins late due to the Client's late arrival, the session will still end at its originally scheduled time and will be treated as a completed session for the purposes of the Refund Policy.

Refunds for single-session and multi-session Programs are governed by the Company's Refund Policy above. Any session forfeited due to late cancellation, rescheduling within the forty-eight (48) hour window, or failure to attend shall be treated as a completed session for the purposes of refund eligibility or prorated refunds under the Refund Policy.

Confidentiality

The Company respects Client's privacy and insists that Client respects the Company's and Program Participants' ("Participants") privacy. Thus, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Program participants or any representative of the Company is confidential, proprietary, and belongs solely and exclusively to the Participant who discloses it. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, on the forum or otherwise. Client agrees not to use such confidential information in any manner other than in discussion with other Participants during Program. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties will keep Confidential Information in strictest confidence and shall use their best efforts to safeguard it against disclosure, misuse, espionage, loss and theft. Client agrees not to violate the Company's publicity or privacy rights, and will not reveal any information to a third party obtained in connection with this Agreement or the Company's direct or indirect dealings with Client — including but not limited to names, email addresses, third-party company titles or positions, phone numbers or addresses. The Company will not, at any time, either directly or indirectly, disclose confidential information to any third party. By purchasing this product, Client agrees that if Client violates or displays any likelihood of violating this section, the Company and/or other Program participant(s) will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.

No transfer of intellectual property

The Company's Program and original materials provided to Client are copyrighted, for Client's individual use only, under a single-user license. Client is not authorized to use any of the Company's intellectual property for Client's business purposes. All intellectual property, including the Company's copyrighted Program and/or course materials, remains the sole property of the Company. No license to sell or distribute the Company's materials is granted or implied. By purchasing this product, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Company is confidential and proprietary and belongs solely to the Company, and (3) not to disclose such information to any other person or use it in any manner other than in discussion with the Company. If Client violates, or displays any likelihood of violating, any of these agreements, the Company will be entitled to injunctive relief to prohibit such violations and protect against their harm.

Client responsibility

The Program is developed for strictly educational purposes only. Client accepts and agrees that Client is 100% responsible for their progress and results from the Program. The Company makes no representations, warranties or guarantees, verbally or in writing. Client understands that results experienced by each client may vary significantly. Client acknowledges that, as with any endeavor, there is an inherent risk of loss and no guarantee that Client will reach their goals through participation in the Program. With the exception of one-on-one coaching sessions, Program education and information is intended for a general audience and is not specific advice tailored to any individual. The Company assumes no responsibility for errors or omissions that may appear in any Program materials.

Severability / waiver

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.

Limitation of liability

Client agrees to use the Company's services at their own risk, understanding that the Program is an educational service. Client releases the Company, its officers, employees, contractors, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, instructors, guides, staff, participants, and related entities, as well as any applicable venues and their representatives (collectively, "Releasees"), from any and all damages or claims arising out of participation in the Program.

Client accepts all risks, whether foreseeable or unforeseeable. To the fullest extent permitted by law, the Company shall not be liable for any damages of any kind — including but not limited to direct, indirect, incidental, special, negligent, consequential, or exemplary damages — resulting from the use or misuse of the Company's services or participation in the Program.

The Company assumes no responsibility for errors or omissions that may appear in any Program materials.

Assignment

Client may not assign this Agreement without express written consent of the Company.

Modification

The Company may modify the terms of this agreement at any time. All modifications shall be posted on the Company's website and purchasers shall be notified.

Termination

The Company is committed to providing all clients in the Program with a positive experience. By purchasing this product, Client agrees that the Company may, at its sole discretion, terminate this Agreement and limit, suspend, or terminate Client's participation in the Program without refund or forgiveness of monthly payments if Client becomes disruptive to the Company or Participants, fails to follow Program guidelines, is difficult to work with, impairs the participation of other participants, or violates the terms as determined by the Company. Client will still be liable to pay the total contract amount.

Indemnification

Client shall defend, indemnify, and hold harmless the Company, its officers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expenses whatsoever — including, without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys' fees, and disbursements — that any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the Program. This obligation excludes any such expenses and liabilities that may result from a breach of this Agreement or the sole negligence or willful misconduct of the Company, its shareholders, trustees, affiliates, or successors.

Client shall defend the Company in any legal or regulatory actions arising from or related to this Agreement. Client further agrees that all of the Company's shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of the Company.

In consideration of and as part of the Client's payment for the right to participate in the Program, the Client, along with the Client's heirs, executors, administrators, successors, and assigns, does hereby release, waive, acquit, discharge, indemnify, defend, hold harmless, and forever discharge the Company; its subsidiaries, principals, directors, employees, agents, and related entities; any training instructors, guides, staff, or students taking part in the Program; and any applicable venues and their owners, executives, agents, or staff, from all actions, causes of action, contracts, claims, suits, costs, demands, and damages of whatever nature or kind in law or equity, arising from or related to the Client's participation in the Program.

Earning disclaimer

While developing the skills in the Program may support career advancement and have a positive financial impact, the Company makes no guarantees regarding income, promotions, or other financial outcomes. Any examples of career or financial results shared are for illustrative purposes only and are not promises of what any Client will achieve. The results a Client experiences depend on many factors, including individual effort, background, and circumstances.

Duty to read

Client accepts that under this agreement, Client has a duty to read these Terms of Service, and has done so. Furthermore, Client understands and accepts that Client is precluded from using lack of reading as a defense against all remedies contained herein.